🔒 Privacy Policy — Automotive Care

Welcome to Automotive Care. Your privacy matters to us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how you can control it.

1. Information We Collect

• Personal information you provide: name, phone number, email address, delivery address, and billing details when you place an order.
• Payment information is processed securely by our payment partners — we do not store full card details on our servers.
• Order-related media: photos or short videos you send (for verification/returns).
• Technical data: IP address, browser type, device information and cookies to improve site performance.

2. How We Use Your Information

We use your data only for specific, legitimate purposes:
• To process and deliver your orders.
• To send order confirmations, shipping updates and support messages.
• To verify returned items against pre-shipment photos (transparency & returns).
• To improve the website and detect fraud or suspicious activity.
• To send promotional messages only if you opt-in — you can unsubscribe anytime.

3. Third Parties & Sharing

We share only the information necessary to complete your order:
• Payment gateways (for processing payments).
• Courier/Logistics partners (for shipping & tracking).
• Authorized service providers (analytics, hosting) who follow strict data protection rules.
We do not sell or rent your personal information to third parties.

4. Data Security

• We take reasonable measures to protect your information. Payment processing uses encrypted, trusted gateways.
• Please note no system is 100% secure — if you suspect misuse, contact us immediately.

5. Cookies & Tracking

• We use cookies to keep your cart, remember preferences, and for basic analytics.
• You can disable cookies from your browser, but some site features (cart, login) may stop working properly.

6. Your Rights

You can contact us to:
• Request access to your stored data.
• Ask for correction or deletion of your personal data.
• Opt-out of marketing emails.
To make any request, email us or message on WhatsApp. We will respond within a reasonable time.

7. Sensitive Information

We will never ask for OTPs, bank PINs, full bank passwords, or other sensitive authentication details over phone/email/WhatsApp.

8. Data Retention

We retain order and transaction-related records for as long as necessary for business, legal, and tax purposes. If you request deletion and there is no legal requirement to keep the data, we will remove it from active systems.

9. Children

Our services are not intended for children under 13. We do not knowingly collect personal data from children.

10. Updates to This Policy

We may update this policy occasionally. When we do, we will update the Last updated date below and, where meaningful, notify users.

Contact Us

Automotive Care
📞 WhatsApp: +91 88824 24310
📧 Email: Rehmatali22@gmail.com
📍 Address: E2/14, Nehru Vihar, Delhi – 110094

Last updated: September 11, 2025